TERMS & CONDITIONS

ORDERING AND PAYMENT

Your payment information is not stored by, or visible to, anyone employed at thirteen.cc  All orders are charged in EURO. You will be charged when the order is placed.

 

We reserve the right to refuse or cancel any order, for any reason, for example, products being out of stock, incorrect pricing. If your order (or any part of your order) is cancelled, we will contact you and issue a full refund.

OUT OF STOCK AND PRE-ORDERS

It is not possible to place an order for an out of stock product or

pre-order new lines. You can however express your interest in an item that is not available by using the inform me button on the product page. You will then receive an email as soon as the item becomes available in your chosen size and colour.

PRIVACY & POLICY

thirteen.cc is owned by DMSTQ Sportsware AB vat. no. SE559123157501. By using our services you give DMSTQ Sportsware AB your consent and the right to use your information internally.

 

All payments made on the thirteen.cc website are encrypted using secure technology and your card details are not retained or visible to Thirteen.cc employees.

 

No credit card information is passed or handled on our servers. This information is entered on secure pages hosted by our Payment Service Provider and DIBS. 

We care about integrity. That's we have adapted our site and our routines to follow the General Data Protection Regulation (GDPR). This means that we do not save personal data without balancing of interest and that we do not transfer this personal data.

You have the right to request the personal information we have about you. For requests concerning your personal information, send an e-mail to contact@thirteen.cc If you believe we use or process your personal data in an unacceptable manner, you can contact us.

 

Cookies are pieces of information a website can send to your computer's browser for record keeping purposes. We only use cookies to make your experience better, and to improve our website based on user behaviour.

For example, we use cookies to ascertain which web pages are visited and how often, to make our website more user friendly, and to give you a better experience when you return to the website. For example, cookies will remember which storefront you usually shop from, to save you time the next time you come back to make another purchase. We also use cookies to collect statistics and provide marketing on other sites.

Most web browsers automatically accept cookies, but you do not have to accept them. If you choose to not accept cookies, we cannot ensure that all parts of the website will function as expected.

There are two types of cookies: persistent (or long-term) cookies and session cookies. Persistent cookies are used to help improve your user experience, and store information about your previous visits to voidcycling.com. Session cookies are only stored until you terminate your session and close your web browser.

PAYMENT METHODS​

​- Credit / Debit Cards

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