TERMS & CONDITIONS
ORDERING AND PAYMENT
Your payment information is not stored by, or visible to, anyone employed at thirteen.cc All orders are charged in EURO. You will be charged when the order is placed.
We reserve the right to refuse or cancel any order, for any reason, for example, products being out of stock, incorrect pricing. If your order (or any part of your order) is cancelled, we will contact you and issue a full refund.
OUT OF STOCK AND PRE-ORDERS
It is not possible to place an order for an out of stock product or
pre-order new lines. You can however express your interest in an item that is not available by using the inform me button on the product page. You will then receive an email as soon as the item becomes available in your chosen size and colour.
PRIVACY & POLICY
thirteen.cc is owned by DMSTQ Sportsware AB vat. no. SE559123157501. By using our services you give DMSTQ Sportsware AB your consent and the right to use your information internally.
All payments made on the thirteen.cc website are encrypted using secure technology and your card details are not retained or visible to Thirteen.cc employees.
No credit card information is passed or handled on our servers. This information is entered on secure pages hosted by our Payment Service Provider and DIBS.
We care about integrity. That's we have adapted our site and our routines to follow the General Data Protection Regulation (GDPR). This means that we do not save personal data without balancing of interest and that we do not transfer this personal data.
You have the right to request the personal information we have about you. For requests concerning your personal information, send an e-mail to firstname.lastname@example.org If you believe we use or process your personal data in an unacceptable manner, you can contact us.
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There are two types of cookies: persistent (or long-term) cookies and session cookies. Persistent cookies are used to help improve your user experience, and store information about your previous visits to voidcycling.com. Session cookies are only stored until you terminate your session and close your web browser.
- Credit / Debit Cards